Return Policy
We hope you are satisfied with every purchase, but should you wish to return or exchange an item, please read the instructions below.
We offer a 30-day return policy, which means you can return your item within 30 days of receiving it. Your item must be in the same condition you received it, unworn or used, with tags still attached and packaging intact. We will complete your refund within 10 business days of receiving the item if we determine that the refund will not affect resale of the item. Refunds are issued to the credit card used to make the purchase.
We test our products before they are available for sale. If you are unable to use any product, please contact us and we will do our best to help you. We are not responsible for damage to the product after use.
Important Information:
Personalized Items: Custom jerseys are non-returnable unless they are faulty, damaged, or incorrect.
Team Changes: We are not responsible for player transfers, number changes, or badge updates after printing.
If your order was not processed correctly and you want to return it, please contact us by email at dresspoet@gmail.com. We will try our best to process your order efficiently and we will definitely provide you with the best solution!